Zendesk + Foldr Integration
Zendesk is the enterprise-friendly helpdesk and ticketing platform. Upload Zendesk ticket attachments to Foldr to bypass Zendesk's 50MB attachment limit while keeping the ticket linked.
How to Connect Zendesk to Foldr
Generate a Foldr API key
Sign in at foldr.space and create an API key at foldr.space/developers.
Authenticate with Zendesk
Generate or locate your Zendesk API credentials per Zendesk's documentation.
Wire the two APIs together
Write a small script or serverless function that calls Zendesk, processes the result, and POSTs to https://foldr.space/api/v1/files (or /links for short links).
Deploy + schedule
Run the script on-demand, via a cron job, or trigger it from a webhook — the Foldr REST API has no client-library lock-in.
Common Use Cases
- Attach Foldr URLs to Zendesk tickets for oversized artifacts
- Share screencasts via Foldr inside Zendesk conversations
- Collect customer files via Foldr forms and route to Zendesk tickets
- Track which support artifacts actually get downloaded in Zendesk
Zendesk + Foldr FAQ
How do I connect Foldr to Zendesk?
You connect Foldr to Zendesk via REST API. Full steps are listed above under "How to Connect". In short: create a Foldr API key, configure the REST API integration pointed at https://foldr.space/api/v1/, and map Zendesk's data into Foldr's request body.
Do I need a paid Foldr plan to use Zendesk with Foldr?
The Foldr free tier supports basic uploads via the API with 7-day expiry. For integration use with Zendesk — higher rate limits, permanent storage, multiple API keys, and webhook subscriptions — Foldr Pro (from $5/mo) is recommended.
What Foldr features can I call from Zendesk?
From Zendesk you can invoke any Foldr action: uploading files (up to 2 GB each), creating short links, generating bio pages, creating hosted forms, and reading download analytics. See the Foldr API docs for the full endpoint list.
Is there an official Foldr app for Zendesk?
Not a first-party app — Foldr integrates with Zendesk through REST API, which is usually a better fit because it doesn't require installing an extra app. If you'd rather have a native integration, let us know at foldr.space/contact.
Related Customer Support Integrations
Start connecting Zendesk to Foldr
Grab a Foldr API key and wire up the steps above — most teams get the first end-to-end flow running in under ten minutes.
Get your Foldr API key