Help Scout + Foldr Integration
Help Scout is a friendly, human-oriented helpdesk used by mid-market and small teams. Use Foldr links in Help Scout conversations for guides, videos, and large artifacts that exceed native attachment limits.
How to Connect Help Scout to Foldr
Create a Zap
In Zapier, start a new Zap with Help Scout as the trigger (or action, depending on your flow).
Add Foldr as the next step
Search "Foldr" in Zapier's app picker and choose the action you want — Upload File, Create Short Link, Create Bio Page, or Submit Form.
Authenticate Foldr
Paste your Foldr API key (from foldr.space/developers) when Zapier prompts for authentication.
Map fields and turn the Zap on
Map the Help Scout data into Foldr's input fields, test once, then enable the Zap.
Common Use Cases
- Attach Foldr URLs to Help Scout tickets for oversized artifacts
- Share screencasts via Foldr inside Help Scout conversations
- Collect customer files via Foldr forms and route to Help Scout tickets
- Track which support artifacts actually get downloaded in Help Scout
Help Scout + Foldr FAQ
How do I connect Foldr to Help Scout?
You connect Foldr to Help Scout via Zapier. Full steps are listed above under "How to Connect". In short: create a Foldr API key, configure the Zapier integration pointed at https://foldr.space/api/v1/, and map Help Scout's data into Foldr's request body.
Do I need a paid Foldr plan to use Help Scout with Foldr?
The Foldr free tier supports basic uploads via the API with 7-day expiry. For integration use with Help Scout — higher rate limits, permanent storage, multiple API keys, and webhook subscriptions — Foldr Pro (from $5/mo) is recommended.
What Foldr features can I call from Help Scout?
From Help Scout you can invoke any Foldr action: uploading files (up to 2 GB each), creating short links, generating bio pages, creating hosted forms, and reading download analytics. See the Foldr API docs for the full endpoint list.
Is there an official Foldr app for Help Scout?
Not a first-party app — Foldr integrates with Help Scout through Zapier, which is usually a better fit because it doesn't require installing an extra app. If you'd rather have a native integration, let us know at foldr.space/contact.
Related Customer Support Integrations
Start connecting Help Scout to Foldr
Grab a Foldr API key and wire up the steps above — most teams get the first end-to-end flow running in under ten minutes.
Get your Foldr API key