Intercom + Foldr Integration
Intercom is the messaging-first customer support platform used across SaaS. Auto-attach Foldr URLs (screencasts, debug logs, signed error reports) to Intercom conversations via its REST API.
How to Connect Intercom to Foldr
Generate a Foldr API key
Sign in at foldr.space and create an API key at foldr.space/developers.
Authenticate with Intercom
Generate or locate your Intercom API credentials per Intercom's documentation.
Wire the two APIs together
Write a small script or serverless function that calls Intercom, processes the result, and POSTs to https://foldr.space/api/v1/files (or /links for short links).
Deploy + schedule
Run the script on-demand, via a cron job, or trigger it from a webhook — the Foldr REST API has no client-library lock-in.
Common Use Cases
- Attach Foldr URLs to Intercom tickets for oversized artifacts
- Share screencasts via Foldr inside Intercom conversations
- Collect customer files via Foldr forms and route to Intercom tickets
- Track which support artifacts actually get downloaded in Intercom
Intercom + Foldr FAQ
How do I connect Foldr to Intercom?
You connect Foldr to Intercom via REST API. Full steps are listed above under "How to Connect". In short: create a Foldr API key, configure the REST API integration pointed at https://foldr.space/api/v1/, and map Intercom's data into Foldr's request body.
Do I need a paid Foldr plan to use Intercom with Foldr?
The Foldr free tier supports basic uploads via the API with 7-day expiry. For integration use with Intercom — higher rate limits, permanent storage, multiple API keys, and webhook subscriptions — Foldr Pro (from $5/mo) is recommended.
What Foldr features can I call from Intercom?
From Intercom you can invoke any Foldr action: uploading files (up to 2 GB each), creating short links, generating bio pages, creating hosted forms, and reading download analytics. See the Foldr API docs for the full endpoint list.
Is there an official Foldr app for Intercom?
Not a first-party app — Foldr integrates with Intercom through REST API, which is usually a better fit because it doesn't require installing an extra app. If you'd rather have a native integration, let us know at foldr.space/contact.
Related Customer Support Integrations
Start connecting Intercom to Foldr
Grab a Foldr API key and wire up the steps above — most teams get the first end-to-end flow running in under ten minutes.
Get your Foldr API key