Crisp + Foldr Integration
Crisp is an all-in-one customer messaging platform for small businesses. Use Foldr URLs in Crisp conversations for sharing larger media than Crisp can host natively.
How to Connect Crisp to Foldr
Create an inbound webhook in Crisp
In Crisp's webhook / automation settings, add a new webhook that fires on the event you care about.
Point the webhook at Foldr
Use https://foldr.space/api/v1/webhooks/ingest?token=<your-foldr-webhook-token> — Foldr accepts JSON bodies and deduplicates by source ID.
Add an outgoing Foldr webhook (optional)
If you want events to flow the other way (Foldr → Crisp), add your Crisp webhook URL to your Foldr workspace settings.
Common Use Cases
- Attach Foldr URLs to Crisp tickets for oversized artifacts
- Share screencasts via Foldr inside Crisp conversations
- Collect customer files via Foldr forms and route to Crisp tickets
- Track which support artifacts actually get downloaded in Crisp
Crisp + Foldr FAQ
How do I connect Foldr to Crisp?
You connect Foldr to Crisp via Webhook. Full steps are listed above under "How to Connect". In short: create a Foldr API key, configure the Webhook integration pointed at https://foldr.space/api/v1/, and map Crisp's data into Foldr's request body.
Do I need a paid Foldr plan to use Crisp with Foldr?
The Foldr free tier supports basic uploads via the API with 7-day expiry. For integration use with Crisp — higher rate limits, permanent storage, multiple API keys, and webhook subscriptions — Foldr Pro (from $5/mo) is recommended.
What Foldr features can I call from Crisp?
From Crisp you can invoke any Foldr action: uploading files (up to 2 GB each), creating short links, generating bio pages, creating hosted forms, and reading download analytics. See the Foldr API docs for the full endpoint list.
Is there an official Foldr app for Crisp?
Not a first-party app — Foldr integrates with Crisp through Webhook, which is usually a better fit because it doesn't require installing an extra app. If you'd rather have a native integration, let us know at foldr.space/contact.
Related Customer Support Integrations
Start connecting Crisp to Foldr
Grab a Foldr API key and wire up the steps above — most teams get the first end-to-end flow running in under ten minutes.
Get your Foldr API key