Chatwoot + Foldr Integration
Chatwoot is the open-source, self-hostable customer engagement platform. Foldr plugs in via webhooks — attach public URLs to agent replies when native attachment hosting is inadequate.
How to Connect Chatwoot to Foldr
Create an inbound webhook in Chatwoot
In Chatwoot's webhook / automation settings, add a new webhook that fires on the event you care about.
Point the webhook at Foldr
Use https://foldr.space/api/v1/webhooks/ingest?token=<your-foldr-webhook-token> — Foldr accepts JSON bodies and deduplicates by source ID.
Add an outgoing Foldr webhook (optional)
If you want events to flow the other way (Foldr → Chatwoot), add your Chatwoot webhook URL to your Foldr workspace settings.
Common Use Cases
- Attach Foldr URLs to Chatwoot tickets for oversized artifacts
- Share screencasts via Foldr inside Chatwoot conversations
- Collect customer files via Foldr forms and route to Chatwoot tickets
- Track which support artifacts actually get downloaded in Chatwoot
Chatwoot + Foldr FAQ
How do I connect Foldr to Chatwoot?
You connect Foldr to Chatwoot via Webhook. Full steps are listed above under "How to Connect". In short: create a Foldr API key, configure the Webhook integration pointed at https://foldr.space/api/v1/, and map Chatwoot's data into Foldr's request body.
Do I need a paid Foldr plan to use Chatwoot with Foldr?
The Foldr free tier supports basic uploads via the API with 7-day expiry. For integration use with Chatwoot — higher rate limits, permanent storage, multiple API keys, and webhook subscriptions — Foldr Pro (from $5/mo) is recommended.
What Foldr features can I call from Chatwoot?
From Chatwoot you can invoke any Foldr action: uploading files (up to 2 GB each), creating short links, generating bio pages, creating hosted forms, and reading download analytics. See the Foldr API docs for the full endpoint list.
Is there an official Foldr app for Chatwoot?
Not a first-party app — Foldr integrates with Chatwoot through Webhook, which is usually a better fit because it doesn't require installing an extra app. If you'd rather have a native integration, let us know at foldr.space/contact.
Related Customer Support Integrations
Start connecting Chatwoot to Foldr
Grab a Foldr API key and wire up the steps above — most teams get the first end-to-end flow running in under ten minutes.
Get your Foldr API key