Contact Us
We're here to help with any questions or concerns
General Inquiries
For all support requests, questions, and general inquiries:
hello@foldr.space
We typically respond within 24-48 hours
DMCA & Legal
Copyright infringement reports and legal matters
Email: hello@foldr.space
Subject: DMCA Takedown Request
Response: 24-48 hours
Technical Support
Upload issues, file problems, and technical questions
Email: hello@foldr.space
Subject: Technical Support
Response: 24-48 hours
Response Times
General Support:
24-48 hours
DMCA Requests:
24-48 hours
Technical Issues:
24-48 hours
When Contacting Us
For Technical Support:
- Describe the issue you're experiencing
- Include file size and type if relevant
- Mention your browser and operating system
- Include any error messages you received
For DMCA Requests:
- Your contact information
- Description of copyrighted work
- URL or file token of infringing material
- Statement of good faith belief
- Your signature (physical or electronic)
For General Inquiries:
- Clear subject line describing your question
- Detailed description of what you need help with
- Any relevant account or file information
Business Hours: We respond to emails Monday through Friday. Weekend emails will be addressed on the next business day.